SAP QM – Quality Management Made Simple
SAP QM (quality management) is a part of the SAP ERP system that helps businesses ensure the quality of their products and processes. It is used in different areas to make sure that goods meet customer expectations and follow safety and legal requirements.
What is SAP QM?
SAP QM is a part of SAP that manages quality at every step of a business. It checks the quality of raw materials, production processes, finished goods, and customer complaints. The goal of the SAP QM is to make better products, reduce mistakes, and save money by avoiding product recalls.
SAP QM checks every step to ensure products are made the right way and meet the required standards.
Why is SAP QM Important?
Here’s why companies use SAP QM:
- Prevent defects: find problems early before products reach the customer
- Follow rules: meet government, health, or industry standards
- Keep customers happy: ensure good quality over time
- Reduce costs: avoid rework, or refunds
- Improve processes: learn from mistakes and make things better
Main Features of SAP QM
SAP QM has several tools and processes to manage quality. Let’s look at the key ones:
Quality planning
This is where you define how quality checks will happen. It includes:
- What will be checked (size, colour, weight)
- How will it be checked (manual or by machines)
- When will it be checked (post, during, or after production)
Quality checking
Checking happens at different points:
- When raw material arrives
- During production
- After the product is ready
SAP QM creates a checking lot, records the results, and helps decide if the product should be kept or rejected.
Quality control
If a problem is found, SAP QM helps manage it. You can:
- Block the item
- Rework it
- Take corrective action
- Raise a notification
This prevents bad-quality products from reaching the customer
Quality notifications
When there is a complaint, a quality notification is created. It contains:
- Problem details
- Product information
- Steps taken to fix it
- Who found the problem
Audit management
Audits help ensure that everything is done properly. SAP QM manages:
- Audit planning
- Audit execution
- Results and follow-up
Audits help maintain internal control and meet external regulations
Vendor quality management
SAP QM also checks the quality of materials supplied by vendors. If a supplier sends poor-quality items, the system records it. The company can then take action, like blocking the vendor or asking for replacements.
Who needs to Learn SAP QM?
The ideal candidates for this course include:
- The college students or freshers who intend to venture into SAP technical jobs
- Java or C developers interested in changing over to the SAP environment
- SAP professionals who are already working and may want to upgrade themselves with SAP QM
- Anyone interested in how the backend of SAP apps comes out to be
You do not require in-depth knowledge of SAP QM. The minimum is simple reasoning and interest in the part behind things.
Benefits of Using SAP QM
1. Higher product quality
Ensures consistent quality at every step
2. Fewer customer complaints
Identifies and solves problems early
3. Cost savings
Reduces waste, rework, and penalties
4. Better brand reputation
High-quality products result in happy customers
5. Smarter decisions
Data from SAP QM helps improve processes and reduce risks.
Why Choose Our SAP QM Online Training at Srijan?
Srijan Institute & Training Centre not only contacts pedagogy but also equips you with the reality of SAP careers.
- Live interactive classes
- Real SAP systems practice
- Expert Help in a Step-by-Step Process
- Assignments, Quizzes, and fun tests
- Post Completion Certification
- Round-the-clock customer care service
Want To Begin Your SAP QM Career?
The world is turning digital, and SAP is at its center. Our superior developer designed a course on SAP QM that can teach you the skills that are in demand in the highest-paying companies.
Enrol in Srijan Institute & Training Centre and get a head start on a high-paying, future-ready career in the SAP technical domain. Practical SAP Online Trainings, which mean you are ready to start working.
The fee for QM(Quality Management) training can vary depending on several factors such as the location, duration of the course, training format, and level of expertise. SAP offers various training options for QM, including instructor-led courses, e-learning courses, and virtual live classrooms.
For More details you can Register
SAP QM(Quality Management) Certification:
SAP QM (Quality Management) certification is a credential that validates an individual's knowledge and expertise in the SAP Quality Management module. This certification is issued by SAP SE, the market leader in enterprise application software.
The SAP QM certification exam is designed to test a candidate's knowledge of SAP Quality Management processes, procedures, and best practices. The exam covers topics such as Quality Planning, Quality Inspection, Quality Control, Quality Notifications, Quality Certificates, and Quality Information System.
To become SAP QM certified, candidates must meet certain eligibility requirements, which typically include a minimum of two years of experience in SAP QM or a related field, or completion of relevant SAP QM training courses. The exam itself is a computer-based test consisting of multiple-choice questions, and candidates must score at least 65% to pass.
SAP QM(Quality Management) Curriculum:
1. Introduction to SAP QM
- Overview of SAP QM
- Quality management processes in SAP
- SAP QM user interface
2. Quality Planning
- Quality planning in SAP QM
- Inspection plan creation
- Sampling procedures and inspection methods
- Material specification creation
3. Quality Inspection
- Inspection lot creation and processing
- Quality notifications and defects recording
- Inspection results recording
- Quality reports and analysis
4. Quality Control
- Quality control in SAP QM
- Statistical process control
- Quality certificates and quality control charts
- Batch management and shelf life management
5. Quality Assurance
- Quality assurance in SAP QM
- Quality audits and continuous improvement
- Quality management in the supply chain
- Integration with other SAP modules
6. Advanced Topics
- Advanced quality planning and control
- Quality cost planning and analysis
- Quality management for regulated industries
- Advanced reporting and analytics
7. Introduction to SAP QM:
- Overview of SAP QM
- Quality management processes in SAP
- SAP QM user interface
8. Quality Planning:
- Quality planning in SAP QM.
- Inspection plan creation
- Sampling procedures and inspection methods
- Material specification creation
9. Quality Inspection:
- Inspection lot creation and processing
- Quality notifications and defects recording
- Inspection results recording
- Quality reports and analysis
10. Quality Control:
- Quality control in SAP QM
- Statistical process control
- Quality certificates and quality control charts
- Batch management and shelf life management
11. Quality Assurance:
- Quality assurance in SAP QM
- Quality audits and continuous improvement
- Quality management in the supply chain
- Integration with other SAP modules
12. Advanced Topics:
- Advanced quality planning and control
- Quality cost planning and analysis
- Quality management
SAP QM(Quality Management) Interview Questions & Answers:
1. What is SAP QM, and how does it relate to other SAP modules?
A: SAP QM is a module that manages quality in the production process. It integrates with other SAP modules such as SAP PP (Production Planning), SAP MM (Materials Management), and SAP SD (Sales and Distribution) to ensure that quality is maintained throughout the entire production cycle.
2. What are the different types of inspections in SAP QM?
A: There are two types of inspections in SAP QM: In-process inspections and Final inspections. In-process inspections are done during the production process to ensure that quality is maintained. Final inspections are done before the finished product is shipped to the customer.
3. What is a Quality Notification in SAP QM?
A: A Quality Notification is a document that is created to record any quality-related issues that occur during the production process. It is used to track the issue, identify the root cause, and assign corrective actions to prevent the issue from happening again.
4. What is the difference between Quality Control (QC) and Quality Assurance (QA)?
A: Quality Control (QC) is focused on the inspection and testing of the final product to ensure that it meets the required specifications. Quality Assurance (QA) is focused on the prevention of defects in the production process by implementing quality standards, processes, and procedures.
5. What is the purpose of the Inspection Plan in SAP QM?
A: The Inspection Plan is a document that defines the quality inspections that need to be done during the production process. It specifies the characteristics that need to be checked, the inspection methods to be used, and the acceptance criteria for each characteristic.
6. What is the difference between a Master Inspection Characteristic (MIC) and a Inspection Characteristic (IC)?
A: A Master Inspection Characteristic (MIC) is a template that defines a group of Inspection Characteristics (ICs) that have the same testing procedures and acceptance criteria. Inspection Characteristics (ICs) are the actual parameters that are checked during the quality inspection process.
7. What is the purpose of a Quality Certificate in SAP QM?
A: A Quality Certificate is a document that provides proof that the product meets the required quality standards. It includes information such as the batch number, the inspection results, and the acceptance criteria.
8. How does SAP QM help in achieving regulatory compliance?
A: SAP QM helps in achieving regulatory compliance by providing tools and processes to ensure that products meet the required quality standards. It also provides documentation and tracking capabilities to show that the required inspections and tests have been performed.
9. What is the purpose of the Quality Info Record in SAP QM?
A: The Quality Info Record is a document that stores quality-related information about a material or a vendor. It includes information such as the inspection plan, the quality certificates, and the vendor evaluation results.
10. What is the difference between a Quality Score and a Quality Rating in SAP QM?
A: A Quality Score is a numerical value that represents the quality of a product or a process. A Quality Rating is a subjective evaluation of the quality of a product or a process, usually done by a person or a team.
11. What is the purpose of the Quality Level in SAP QM?
A: The Quality Level is a parameter that defines the level of quality that is required for a particular material or product. It is used to set up the inspection plans and define the acceptance criteria for each characteristic.
12. How does SAP QM integrate with other SAP modules, such as SAP PP and SAP MM?
A: SAP QM integrates with other SAP modules by exchanging data and information between them. For example, SAP QM can receive information on the material and production order from SAP PP, and it can update the inventory and quality results in SAP MM.
13. What is the purpose of the Quality Management System (QMS) in SAP QM?
A: The Quality Management System (QMS) in SAP QM is a set of processes, procedures, and tools that ensure that the product meets the required quality standards. It includes activities such as planning, execution, and monitoring of the quality inspections.
14. What is the role of a Quality Inspector in SAP QM?
A: The role of a Quality Inspector in SAP QM is to perform quality inspections, record the inspection results, and initiate corrective actions if needed. The Quality Inspector also verifies that the product meets the required quality standards before it is released to the customer.
15. What is the difference between a Quality Control Plan (QCP) and a Quality Assurance Plan (QAP)?
A: A Quality Control Plan (QCP) is a document that defines the procedures and activities that need to be done to ensure that the product meets the required quality standards. A Quality Assurance Plan (QAP) is a document that outlines the quality objectives and standards that need to be achieved for the project or product.
16. What is the purpose of the Quality Certificate Profile in SAP QM?
A: The Quality Certificate Profile is a document that defines the format and content of the Quality Certificate. It includes information such as the layout, the header and footer, and the signature block.
17. What is the difference between a Vendor Evaluation and a Source Inspection in SAP QM?
A: A Vendor Evaluation is a process that evaluates the performance of the vendor based on predefined criteria such as quality, delivery, and cost. A Source Inspection is a quality inspection that is done at the vendor's location before the material is received at the customer's location.
18. What is the purpose of the Quality Scorecard in SAP QM?
A: The Quality Scorecard is a document that tracks the quality performance of a vendor or a material over time. It includes information such as the quality ratings, the delivery performance, and the cost performance.
19. What is the purpose of the Quality Audit in SAP QM?
A: The Quality Audit is a process that evaluates the effectiveness of the Quality Management System (QMS) in meeting the required quality standards. It includes activities such as reviewing the documentation, interviewing the personnel, and observing the processes.
20. What is the role of a Quality Manager in SAP QM?
A: The role of a Quality Manager in SAP QM is to oversee the Quality Management System (QMS) and ensure that the product meets the required quality standards. The Quality Manager also manages the quality team and coordinates with other departments to ensure that quality is maintained throughout the production cycle.
Participants will have 24/7 access to our online lab, providing hands-on experience with SAP QM tools and scenarios.
This includes server access to S/4 HANA 2023 for 1 year, ensuring you have ample time to practice and apply your skills in a real-world environment.
With this extended access, you can work on projects, explore advanced features, and solidify your understanding of SAP QM in the latest SAP S/4 HANA version.
